Some disgruntled Nigerian customers of the cryptocurrency trade Binance have launched a marketing campaign to boycott the platform, which they accuse of freezing shopper accounts with out legitimate motive.
Utilizing the hashtag #Binancestopscamming, the campaigners are urging different Binance customers across the African continent to affix them in registering their displeasure with the trade.
In keeping with a report within the Premium Occasions newspaper, the customers’ anger in direction of Binance stems from obvious adjustments made to the platform’s phrases of use which have resulted in sure customers shedding entry to their funds.
Equally, on Twitter, pissed off customers shared their experiences with the trade and the way efforts to get their points resolved have proved to be in useless to this point.
For example, one person named Brown-Mi alleges that Binance blocked his account and subsequently his entry to his portfolio’s altcoins. He tweeted:
It’s sufficient, I’m a sufferer. My account has been frozen for about 4 months now with over $500k, principally comprised of alts cash. Is it against the law to be an African?
One other person, Newnew — who tweeted with the hashtag #BinanceStealingCrypto — claims the trade blocked his account some ten months in the past and that no legitimate motive has been given by Binance to this point.
One other person, Sturdy is the need, instructed that Binance was not any totally different from banks “who act tyrannically.”
Binance Rejects Accusations
In the meantime, in its official response to the complaints, Binance Africa admitted in a tweet on January 26 that it has been limiting entry to some accounts. Nonetheless, the trade insisted it solely blocks accounts when there’s a good motive. The trade tweeted:
At occasions, we proactively limit accounts to guard customers’ funds. Different occasions, we now have to limit accounts on the request of legislation enforcement. However by no means will we limit accounts with out good motive.
Nonetheless, the trade mentioned aggrieved customers should fill out an internet type which it’ll then use to “evaluate if and why your account is restricted.” In instances the place an account has been blocked on the behest of a legislation enforcement company, Binance “will ship you particulars of who to contact for [the] subsequent steps.”
In concluding its Twitter thread, Binance mentioned it’s “dedicated to working with legislation enforcement companies to make sure our group stays secure, and to forestall fraudulent exercise all through the business. Binance just isn’t scamming you.”
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